Orders are processed and shipped within 1–2 business days, from Saturday to Thursday.

Delivery within the UAE typically takes 2–5 business days after your order has been shipped.

International orders typically arrive within 1–2 weeks, although delivery times may vary depending on customs clearance and the destination country.

Shipping fees are calculated automatically at checkout based on your delivery address and order.

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the recipient. As they vary by country, we recommend contacting your local customs office before placing your order.

No. Delivery times begin after your order has been processed and shipped, which typically takes 1–2 business days.

If you have any questions regarding shipping, please contact us at hello@miwave.me, and our Customer Service team will be happy to assist you.

Our Customer Service team is available Saturday to Thursday, from 7:30 AM to 3:30 PM (UAE Time).

Glowture accepts returns and refunds only for unused, unopened products with factory defects or if an incorrect item was delivered.

Return requests must be submitted within 7 days of receiving your order.

To request a return or refund, please email your order number and proof of purchase to hello@miwave.me.

No. Complimentary products, free gifts, and samples are not eligible for return or exchange.

No. Returns and exchanges are only accepted for orders purchased through www.glowture.me.

Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method.

Approved refunds are processed within 10 business days. Please note that your bank or credit card provider may require additional time to complete the transaction.

If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at hello@miwave.me.

If you need any assistance, please contact our Customer Service team at hello@miwave.me, and we'll be happy to help.

This serum helps improve overall skin radiance and promote a more even-looking complexion. Powered by Glutathione, Niacinamide, and Bakuchiol, it helps reduce the appearance of redness, dullness, and uneven skin tone. In testing conducted at specialized testing centers, results showed a 4.81% reduction in redness, 7.82% improvement in yellow skin tone, and a 1.22% improvement in dull skin tone.

After cleansing and applying toner, dispense 2–3 pumps and smooth evenly over your face. Gently pat the skin until the serum is fully absorbed.

For best results, use morning and evening as part of your daily skincare routine.

Yes. The serum has been tested at specialized testing centers and achieved a Skin Irritation Index of 0.00, demonstrating that it is gentle enough for sensitive skin.

Yes. The serum's gentle, soothing formula can be used alongside active ingredients.

• With Retinol: Apply Retinol first, allow it to absorb fully, then follow with the serum.
• With Vitamin C: The serum can be used with Vitamin C, but if you have sensitive skin, we recommend using Vitamin C in the morning and the serum in the evening to help minimize potential irritation.

It is always best to pay attention to your skin's needs and adjust your skincare routine accordingly. If you have any concerns, we recommend consulting a dermatologist.

Yes. The serum helps target both surface and deep melanin, helping improve the appearance of existing dark spots and promote a more even-looking skin tone. In testing conducted at specialized testing centers, results showed a 21.95% reduction in surface melanin and a 6.79% reduction in deep melanin.

Yes. Its lightweight, non-sticky water-gel texture makes it suitable for all skin types, including dry, oily, combination, and normal skin.

The serum does not contain any ingredients known to be contraindicated during pregnancy or breastfeeding. However, we recommend consulting your healthcare provider before introducing any new skincare product during this time.

Most users notice a visible improvement in skin radiance and clarity within 2–4 weeks of consistent use. Results may vary depending on individual skin type and concerns.

Both. The serum is suitable for use in both your morning and evening skincare routine. If used during the day, be sure to apply sunscreen afterward.

Store the serum in a cool, dry place away from direct sunlight to help maintain its quality and effectiveness. For best results, we recommend using it within 6 months of opening.

Formulated with Glutathione and Niacinamide, this mask instantly brightens, refines texture, and helps soothe irritation — leaving your complexion calm, clear, and radiant.

Hydrogel masks are made by solidifying a concentrated serum into a cooling, gel-like texture that adheres to the skin.

Unlike standard fabric masks, they deliver deeper hydration and help lock in active ingredients for more visible results.

Wear it for at least 40 minutes to ensure full absorption.

For an indulgent boost, leave it on for up to 3 hours — or until the mask turns fully transparent.

Use it 2–3 times a week for a consistent glow. It's gentle enough for daily use when your skin needs an extra dose of care.

You can! The serum's soothing formula plays well with stronger ingredients.

If using Retinol, apply it first and let it absorb before layering the serum.

With Vitamin C, use them separately (e.g., Vitamin C in the morning, this serum at night) to avoid potential sensitivity.

Definitely. The Niacinamide helps regulate sebum and reduce inflammation while hydrating the skin barrier.

Yes! It's clinically tested with a Skin Irritation Index of 0.00. That means it's proven gentle enough for even sensitive skin types.

It's rare, but if it happens, remove the mask and rinse with cool water. Pause use and consult a dermatologist if irritation persists.

The formula uses gentle, pregnancy-safe ingredients like Glutathione and Niacinamide. Still, we recommend consulting your healthcare provider before introducing any new product during this time.

Keep it in a cool, dry place away from sunlight.

For a refreshing experience, chill it in the fridge before use.

It's like a comfort blanket for your skin barrier. Enriched with 5,000ppm Ceramide Capsules, this cream strengthens your skin barrier, reduces moisture loss, and boosts hydration for a visibly healthier and smoother complexion.

After applying toner and serum, smooth an even layer over the face and neck. Recommended for use twice daily, in the morning and at night to seal in moisture.

Yes! It's clinically tested with a Skin Irritation Index of 0.00. That means it's proven gentle enough for even sensitive skin types.

Yes, though it's especially beneficial for dry or sensitive skin. Its rich, nourishing texture may feel heavy for very oily skin — we recommend a patch test before daily use.

The formula uses gentle, pregnancy-safe ingredients like Glutathione and Niacinamide. Still, we recommend consulting your healthcare provider before introducing any new product during this time.

No — it's completely fragrance-free. You'll only experience the natural, clean scent of the ingredients themselves. Perfect if you have sensitive skin or you prefer unscented products.

Store in a cool, dry place away from direct sunlight. Use within 6 months after opening for best freshness.

This sunscreen offers broad-spectrum protection while keeping your skin hydrated and luminous. Formulated with Glutathione, Niacinamide, and Tranexamic Acid, it helps fade dullness and uneven tone for a clear, glowing complexion.

Apply generously as the last step of your morning routine, at least 15 minutes before sun exposure. Reapply every 4 hours, or after sweating or swimming, to maintain protection.

Yes! It's clinically tested with a Skin Irritation Index of 0.00. That means it's proven gentle enough for even sensitive skin types.

It's a hybrid sunscreen, blending both physical (mineral) and chemical (organic) filters for the best of both worlds — strong, comfortable protection without the white cast.

SPF 50+ and PA++++ — our highest-level defense against UVA and UVB rays.

Yes. Its lightweight, non-greasy texture makes it ideal for all skin types — from dry to oily.

The formula uses gentle, pregnancy-safe ingredients like Glutathione and Niacinamide. Still, we recommend consulting your healthcare provider before introducing any new product during this time.

Yes — it includes a subtle natural, powdery fragrance. Everything has been safety-tested, so don't worry if you have sensitive skin.

Keep in a cool, dry place away from direct sunlight. For best results, use within 12 months after opening.

It's like a comfort blanket for your skin barrier. Enriched with 5,000ppm Ceramide Capsules, this Mist strengthens your skin barrier, reduces moisture loss, and boosts hydration for a visibly healthier and smoother complexion.

After cleansing, spray evenly over the face and neck, letting the nano mist settle naturally. Or you can use anytime your skin feels dry, tight, or sensitized: before makeup, after makeup, or throughout the day.

Yes. This mist is formulated for gentle daily use with a focus on barrier repair and soothing care, making it suitable even for sensitive skin, and it is clinically tested with a Skin Irritation Index of 0.00, confirming its proven gentleness for even the most sensitive skin types.

Absolutely. It works perfectly as a hydrating toner step, or as a refreshing mist anytime your skin needs extra moisture.

Yes. Its lightweight mist texture works well for all skin types, including dry, combination, and sensitive skin.

The formula uses gentle, pregnancy-safe ingredients like Glutathione and Niacinamide. Still, we recommend consulting your healthcare provider before introducing any new product during this time.

No. This product is fragrance-free, making it ideal for sensitive skin and those who prefer minimal formulations.

Yes. This product is certified vegan and not tested on animals.

Store in a cool, dry place away from direct sunlight. Use within 6 months after opening for best freshness.

This cleansing foam deeply cleanses pores by removing excess sebum and impurities while helping maintain the skin's natural oil-moisture balance. In testing conducted at specialized testing centers, results showed a 99.49% reduction in pore impurities, a 65.62% reduction in excess sebum, and a 107.43% increase in skin hydration after a single use.

Dispense a small amount onto wet hands and work into a rich lather. Gently massage onto a damp face using circular motions, then rinse thoroughly with lukewarm water.

Yes. Formulated without 20 commonly questioned ingredients, this gentle formula is suitable for sensitive skin and all skin types.

If you're wearing makeup or sunscreen, we recommend using a first-step cleanser (such as a cleansing oil, cleansing milk, or cleansing balm) before following with this cleansing foam for a thorough cleanse. If you're not wearing makeup or sunscreen, this cleansing foam is effective enough on its own to remove daily impurities.

Yes. This gentle cleanser is suitable for daily use, both morning and evening.

Yes. Its rich, luxurious lather makes it suitable for use on both the face and body.

This formula contains gentle ingredients and does not contain any ingredients known to be contraindicated during pregnancy or breastfeeding. However, we recommend consulting your healthcare provider before introducing any new skincare product during this time.

No synthetic fragrance has been added. However, as the formula contains natural oils, you may notice a mild natural scent. This is completely normal and harmless.

Store in a cool, dry place away from direct sunlight and humidity. Keep the cap tightly closed after each use and keep out of reach of children.

This cleansing oil helps deeply cleanse pores by dissolving makeup, sunscreen, excess sebum, and impurities. It also helps reduce the appearance of blackheads, whiteheads, and dead skin cells. In testing conducted at specialized testing centers, results showed a 45.46% reduction in blackheads, a 54.09% reduction in whiteheads, and a 93.20% reduction in dead skin cells after use.

Dispense a generous amount onto dry hands and gently massage onto a dry face using circular motions to dissolve makeup, sunscreen, and impurities. Add a small amount of water to emulsify the oil, then rinse thoroughly with lukewarm water. Follow with a cleansing foam as your second cleanse for a complete cleansing routine.

Yes. This cleansing oil is designed as the first step of your cleansing routine, effectively removing makeup, sunscreen, excess sebum, and impurities. For a complete cleanse, we recommend following with a cleansing foam.

Yes. Formulated without 20 commonly questioned ingredients, this gentle formula is suitable for sensitive skin and all skin types.

This formula contains no ingredients known to be contraindicated during pregnancy or breastfeeding. However, every pregnancy is unique, so we recommend consulting your healthcare provider before introducing any new skincare product.

No. This product is fragrance-free and contains no added fragrance. You may notice a mild natural scent from the cleansing ingredients, which is completely normal and harmless.

Store in a cool, dry place away from direct sunlight and humidity. Keep the cap tightly closed after each use and keep out of reach of children.